– HOW THE CONTRACT IS FORMED BETWEEN YOU AND US
After placing an order, you will receive an e-mail from us acknowledging that we have received your order.

If you make a mistake with your order, you can call us or send us E-mail at: INFO@XMCCSTORE.COM .

When making a request you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorized user of the credit or debit card used to make your request and that there are sufficient funds to cover the cost of the goods and services. It is your responsibility to inform us of any changes to these details as soon as possible.

– ORDER CANCELLATION
In order to cancel your order within the Cancellation Period, please notify us using our contacts
If you are ordering as a consumer in EGYPT and want to cancel your order within the cancellation period you will receive a full refund after deducting the shipping fees of the price paid for the Products within 14 days (“the Refund Period”).
The Refund Period starts After 5 days from we receive the Products back from you.

Please note: if your order has already been processed, we may not be able to stop the items from being sent to you so you may will still need to receive the product(s) that were purchased on your order. You must take reasonable care of the products that you want to return and not use or wear them. And then you have to return them to our office at 6 October city for a quick check and getting the refund.

– PAYMENT METHOD
We offer different method of payment such as Credit card ( Visa – MasterCard – Fawry ).

Please note: 
Keep your receipts – Online merchants should offer purchasers a receipt and order number at the end of any transaction. This information may be available to you as a webpage you can download/print and a confirmation email. Keep all receipts, emails and order numbers until your product arrives and you confirm its condition

– RETURN AND EXCHANGE
If you need to return/exchange something because clothes don’t fit, or you simply don’t like what you’ve got. make sure all the tags are on, and the item is exactly as you received it. You need to get it back to us within 7 days from the delivery date.

Please follow the below process for returning your item to us:

1 – Re-pack the item in its original packaging with labels and tags still attached.

2 – Securely attach the original delivery label to your item.

– DELIVERY INFORMATION

WE ALMOST DELIVER TO ALL OVER THE EGYPT